Terms of Use

1) Acceptance of Terms

By accessing or using ChatvLink ("Service"), you agree to these Terms of Use and our Privacy Policy. If you do not agree, do not use the Service. If you are entering into these terms on behalf of an organization, you represent that you have the authority to bind that organization.

2) Eligibility

You must be at least 18 years old to use the Service. By using ChatvLink, you represent and warrant that you meet this requirement. We do not knowingly allow minors to create accounts. If we discover a user is under 18, we will terminate the account.

3) Your Account

• You are responsible for the information you provide and for maintaining the confidentiality of your account.
• You agree not to use the Service for unlawful, harmful, or abusive activity.
• You may not create multiple accounts to circumvent bans or rate limits.
• You are responsible for all activity under your account.
• You may not share, sell, or transfer your account to another person.

4) User Content & Chat Behavior

• You are responsible for content you share in chats and for how you interact with others.
• Do not share sensitive personal data (passwords, financial info, SIN, home address) with strangers.
• Harassment, hate speech, threats, stalking, exploitation, and illegal activity are strictly prohibited.
• Sexually explicit content is strictly prohibited. This includes, but is not limited to: nudity, sexual acts, sexually suggestive text, images, video, audio, screen sharing, and links to pornographic material. Any violation results in immediate permanent ban without warning. Content involving minors will be reported to law enforcement (e.g., Cybertip.ca, NCMEC, local police).
• Do not share or solicit intimate personal photos or videos of yourself or others.
• Do not use the Service for sexual solicitation, grooming, or any form of sexual exploitation.
• Do not impersonate others or create fake profiles.
• Do not use the Service to spam, phish, or distribute malware.
• Do not use a VPN or proxy to sign up, log in or chat. The Service detects them and will ask you to turn them off.
• Do not try to get around the limits that protect other people: one message per second, no more than two messages in a row without a reply from the other person, and the call rules in Section 6.
• Do not attempt to reverse-engineer, scrape, or exploit the Service or its APIs.

5) Anonymous & Random Chat Users

ChatvLink offers anonymous random chat and "Talk to Strangers" features. For these features:

• You will not be shown personal data (email, profile info, chat history) of other anonymous users. The other person will see your chosen display name and the country we work out from your connection, shown as a flag.
• We do not persist messages from random chat sessions.
• In Talk to Strangers each username can only be used by one person at a time, whatever the upper or lower case. Your anonymous profile is deleted when you log out, are signed out for inactivity, or leave without logging out, and the name then becomes free for anyone to choose.
• You must still comply with all rules in Section 4, even when anonymous.
• We reserve the right to ban anonymous users by IP or device fingerprint for violations.

6) Voice Calls

In random chat, Talk to Strangers and one-to-one chats between members, a voice call can be offered once both people have sent at least two messages. A call only starts if the other person accepts it, and either person can hang up at any time.

• If someone declines your call, you must wait one minute before asking again. If it is declined a second time, you cannot call or message that person until they send you two messages.
• If you decline a person twice, they cannot call or message you until you send them two messages.
• The rules in Section 4 apply to everything you say on a call. We do not record or store calls and do not listen to them; the audio travels between the two devices, encrypted, and may pass through a relay server that cannot read it.
• Unless a relay is in use, the other person's device can learn your IP address when a call connects. Do not accept or place a call if you are not comfortable with that. Blocking a person ends any call with them and prevents new ones.

7) Content Moderation

We use automated systems and human moderators to review content. Every chat message, including in anonymous random chat, is checked automatically as it is sent; messages containing prohibited language or personal information (such as phone numbers, email addresses, or street addresses) are blocked and not delivered. Messages may also be flagged or reviewed. We reserve the right to remove content and suspend accounts that violate these terms without prior notice.

8) Roleplay / AI Features

Roleplay or AI responses may be inaccurate, fictional, or inappropriate. Do not rely on AI for medical, legal, or financial decisions. AI-generated content does not represent the views of ChatvLink. You must not use AI features to generate content that violates Section 4. The messages you send to a roleplay character are processed by third-party AI providers (currently Groq, Google Gemini, Mistral, OpenRouter and Nvidia) to produce the reply. The characters are AI, not real people.

9) Donations, Credits & Payments

Donations and purchases of roleplay credits are processed by Stripe. To buy credits you need an account with an email address or Google sign-in; guest profiles are deleted when you log out, so credits cannot be bought on them. Credits stay on your account, do not expire, have no cash value, and cannot be transferred. Unused credits are lost if you delete your account. Credits that have been used cannot be refunded. We limit purchases to $20 of credits per account in any 24 hours. All payments are final and non-refundable unless required by applicable law. Stripe's terms of service and privacy policy apply to payment processing. We do not store your payment card details.

10) Intellectual Property

The Service, including its design, code, branding, and content created by ChatvLink, is owned by ChatvLink and protected by Canadian copyright and trademark law. You may not copy, modify, distribute, or create derivative works without permission. User-generated chat content belongs to the user, but you grant ChatvLink a license to display, store, and moderate it as needed to operate the Service. Copyright complaints: if you believe content on ChatvLink infringes your copyright, send us a notice through the Contact page with the work, where the content is, your contact details and a statement that you are the owner or authorised to act for them. We remove infringing content and may close the accounts of repeat infringers.

11) Termination

We may suspend or terminate your access at any time if we believe you violated these terms, for security reasons, or for operational needs. You may delete your account at any time from your profile page. You are signed out automatically after 15 minutes of inactivity. Upon termination, your right to use the Service ends immediately.

12) Disclaimer

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted, secure, or error-free service. ChatvLink is not responsible for user-generated content or interactions between users.

13) Limitation of Liability

To the maximum extent permitted by applicable law (including British Columbia's Business Practices and Consumer Protection Act), ChatvLink and its operators are not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total aggregate liability shall not exceed the greater of: (a) the amount you paid us in the last 12 months, or (b) CAD $100.

14) Indemnification

You agree to indemnify and hold harmless ChatvLink from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Service, violation of these terms, or violation of any law or third-party right.

15) Governing Law & Dispute Resolution

These terms are governed by the laws of British Columbia, Canada. Any disputes shall be resolved in the courts of British Columbia. You consent to the exclusive jurisdiction of those courts. If any provision of these terms is found invalid, the remaining provisions continue in effect.

16) Changes to These Terms

We may update these terms from time to time. Material changes will be notified via email or a prominent notice on the site. Continued use after changes means you accept the updated terms. The "Last Updated" date below will always reflect the most recent revision.

17) General

If any part of these terms is found unenforceable, the rest stays in force. These terms are the whole agreement between you and ChatvLink about the Service. If we do not enforce a right straight away, we have not given it up. You may not transfer your account or these terms to anyone else; we may transfer ours as part of a sale or reorganisation.

18) Contact

Questions about these terms? Use the Contact page.