What we collect, how we use it, and your choices. Compliant with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia's Personal Information Protection Act (PIPA).
Under PIPEDA and BC PIPA, we collect and use your personal information only with your consent or for purposes that a reasonable person would consider appropriate. Specifically:
If both people agree, you can talk by voice. We do not record, store or listen to calls. Audio goes between the two devices, encrypted; when a relay server is used it passes the encrypted audio along and cannot read it. Your browser asks for permission before using the microphone, and you can refuse. When a call connects without a relay, the other person's device can learn your IP address; with a relay it cannot. We keep only what is needed to run a call (who asked whom, whether it was accepted or declined) in memory while the chat is open, not in our database.
Every chat message, including in anonymous random chat and Talk to Strangers, is checked by software as it is sent for prohibited language and for personal information such as phone numbers, email addresses and street addresses. Blocked messages are not delivered and are not stored. Random chat and Talk to Strangers messages that pass the check are passed on and not stored.
Registered, logged-in members can see a directory of other members. For each member it shows display name, username, age, gender, country and flag, photo, description, city and appearance details if provided, when they were last online, and whether they are online now. Your email address is never shown to other members. People who are not logged in cannot browse registered members. Talk to Strangers shows your chosen display name, gender and country to others using that feature. Moderators and administrators can see account details for safety and enforcement.
We do not sell your personal information. We may share data with:
Some of our service providers (Stripe, Groq, Google, OpenRouter, Nvidia, ip-api.com, Cloudflare, and any advertising partner) are based in the United States, and others (such as Brevo and Mistral) in Europe. By using ChatvLink, you consent to your personal information being transferred to and processed in the US and other jurisdictions. These providers are contractually obligated to protect your data. Under PIPEDA, we remain accountable for data transferred to third parties.
Under PIPEDA and BC PIPA, you have the right to:
To exercise any of these rights, use the Contact page or email us directly. We will respond within 30 days as required by PIPEDA.
If you are in the European Economic Area, the United Kingdom or California, you also have these rights: to access your data, to have it deleted, to correct it, to receive a copy in a portable format (ask us through the Contact page), to object to or restrict some processing, and to complain to your local data protection authority. We do not sell personal information, and we do not use it for automated decisions that significantly affect you. Our automatic message checks only decide whether a message is delivered. To use any of these rights, use the Contact page; we reply within 30 days.
You can delete your account at any time from your Profile page. This permanently removes your account and profile data, including your profile photos and avatar files. Anonymous (Talk to Strangers) profiles are removed the same way when you log out, including any photos. Messages you posted in chat rooms are not deleted immediately; they are removed automatically within 90 days of being sent. This action cannot be undone. Some anonymized or aggregated data may be retained for analytics purposes.
We use essential cookies for authentication (session cookies). Advertising cookies from an ad partner are used only if you choose "Allow ad cookies" in the cookie banner, and you can change that choice at any time. We use Cloudflare Turnstile, a human check, when you sign up or log in; it runs invisibly and is covered by Cloudflare's Turnstile Privacy Addendum. See our Cookie Policy for full details.
Do Not Track. We do not track you across other websites ourselves. Advertising cookies are loaded only if you choose “Allow ad cookies”, and, because we do not track you across other websites, we do not act on a browser’s Do Not Track signal. Links. ChatvLink may link to other websites; their privacy practices are theirs, so read their policies. Email. We send only messages you need, such as your sign-up verification, password and payment emails. We do not send marketing email. AI characters. Roleplay characters are AI, not real people.
We use industry-standard security measures including HTTPS/TLS encryption, password hashing (bcrypt), rate limiting, CSRF protection, a human check against bots, automatic sign-out after 15 minutes of inactivity, and content moderation. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
ChatvLink is intended for users who are at least 18 years old. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately for deletion. If we become aware that a user is under 18, we will delete their account and associated data.
In the event of a data breach that poses a real risk of significant harm to affected individuals, we will:
We may update this policy from time to time. Material changes will be notified via email or a prominent notice on the site. Continued use after changes means acceptance. The "Last Updated" date at the bottom of this page will always reflect the most recent revision.
For privacy questions, to exercise your rights, or to file a complaint, use the Contact page.